<strong>Primary Lab Manager</strong>
Each primary lab will have at least one PLM who will have full access to manage and maintain the R18LabQMS software. PLMs are the only roles that have access to both the primary and satellite labs.
The Lab Manager manages and maintains all features within the specific lab he/she has been added to.
The Lab Technician has access only to the Dashboard, Procedure History, and QM (read-only and unable to open links), and can enter data and complete procedure calibrations or maintenance forms within the specific lab he/she has been added to.
The Senior Manager can view with read-only access the Procedure History, QM, and Internal Audit reports for all labs within the company.
A Non User does not have access to the application. The best example for this role is a person that is part of the ownership and management structure within the company who does not work directly within the laboratory and would be included on the Organizational Chart.
The Assessor has read only, permission based access for prior to and on onsite assessments.
Note: User roles are assigned from the Users Tab/profile.
<h2>Security and Data Storage</h2>
R18LabQMS is hosted by AWS (Amazon Web Services), the world’s most trusted hosting services used for cloud computing. AWS has multiple global server backups with a 30 day lookback feature.